Fantastic image, I reckon! Found here
If you've ever worked in any kind of customer service, you'll understand that yelling at people will never get you ahead-- ever.
I always liked to think, "Ok, you're yelling at me because you used this product for 6 months and the plastic thingermabobber fell off when you threw it off your balcony? and you want a full refund?*"... Oh, people!
Anyway, I was reading the Harvard Business Review (yeah, yeah, geek, I know) and I came across this article about how to get your way... THE NICE WAY!
It's really worth a read: Live Life As An Experiment
As the author writes: "when we live life as an experiment, we are far more willing to take risks, to acknowledge failure, to learn and develop. That's what experiments are all about: discovery and growth"
Maybe nice guys finish first?
*Not an actual story, but it feels pretty accurate, doesn't it?